Shipping Policy

Purchases are shipped from our warehouse in Agra by reputed courier service agencies.

• Order Processing:
  All domestic orders are processed within 1 business day.

• Standard Shipping:
  You can expect delivery of your order within 3–7 business days. For remote locations, deliveries may take 7–8 business days.

• Express Shipping:
  We now offer Express Shipping for faster delivery.

  • Orders placed before 2:00 PM (Monday to Friday) are eligible.

  • Delivery is guaranteed within 24–48 hours (excluding Saturdays, Sundays, and public holidays).

• Tracking & Delivery:
  You will find the expected delivery date of your package on the tracking portal of the courier service once it is shipped. Goods will need to be signed for upon delivery. If you cannot be there to sign, please suggest an alternative recipient (family member, colleague, neighbour, etc.). We highly recommend signing and collecting the package yourself. Panchhi Petha takes no responsibility for packages signed by anyone except the customer.

• Shipping Charges:
  We offer Free Standard Shipping on all orders across India. Express Shipping charges, if applicable, will be displayed at checkout.

• Order Issues:
  While we try our best to fulfil your orders correctly and in the best manner possible, for any complaints with regards to your order, please contact our Customer Support team at panchhipethaonline@gmail.com within 10 business days of delivery. We’ll be happy to replace your order.